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St. Augustine Amphitheatre FAQ

 

Where is the St. Augustine Amphitheatre located? 

The Amphitheatre is located on Anastasia Island next to Anastasia State Park and Recreation Area at 1340C A1A South. View Directions 

 

How much is parking? 

Parking in the St. Augustine Amphitheatre Main Lot costs $20.00. There is a limited number of parking spots available at the Main Lot and we encourage concert attendees to purchase Premium Parking ticket in advance of the concert event. Premium Parking tickets may be purchased online or at the Box Office. There is free parking at our satellite parking lots located at RB Hunt Elementary School Soccer Field and Anastasia State Park. 

Where should I park? 

Click here for more info 

 

Where does the Amphitheatre Shuttle pick up? 

The Amphitheatre Shuttle stops at the RB Hunt Elementary School Soccer Field and Anastasia State Park on show days. Keep your eye out for Amphitheatre SHUTTLE STOP signs. 

How early should I arrive for a show? 

We recommend that you arrive at least 1 hour prior to show time. This will give ample time to walk or shuttle in from the satellite parking areas, go through the ticket lines, get acquainted with the venue, & find your seat. 

 

Does the Amphitheatre sell alcohol? 

Alcoholic beverages will be sold at most Amphitheatre events. The sale of alcohol will end 30 minutes prior to the end of the show. 

 

Does the Amphitheatre sell food? 

The Amphitheatre has onsite food vendors that everyone will enjoy. Click here for Concessions 

 

What items can I bring into the Amphitheatre during an event? What items are prohibited? 

For the safety of our patrons and artists certain items cannot be brought into the Amphitheatre. Click here for permitted items 

 

Is there an ATM inside the Amphitheatre? 

Yes! There is an ATM located in the plaza next to the concessions and artist merchandise. 

 

How can I get a taxi or shuttle to the Amphitheatre?

Click here for info 

 

I’m from out of town, where should I stay in St. Augustine? 

Click here for info regarding Hotels and Bed & Breakfasts.

 

How close are Anastasia State Park camping facilities to the St. Augustine Amphitheatre? 

The St. Augustine Amphitheatre is literally a stone throw away from the Anastasia State Park Camping area. If you are looking for beautiful camping accommodations, close to the Amphitheatre and near the beach, we encourage you to stay at Anastasia State Park. 

 

 Where can I buy tickets to an event at the St. Augustine Amphitheatre? 

There are a few options when purchasing tickets for shows. You can buy tickets online or on the phone through Ticket Master (1-800-745-3000). Tickets may also be purchased in person only at the St. Augustine Amphitheatre during box office hours. 

 

When is the Amphitheatre box office open? 

The box office is open Monday through Friday from 10:00 AM – 6:00 PM and Saturday’s from 9:00 AM – 5:00 PM. The box office is located directly in front of the Amphitheatre. 

 

Can I buy tickets day of show? 

If there are tickets available they can be purchased at the box office day of show. The Amphitheatre Box Office & Will Call opens at 12:00 PM on show day. 

 

Where is Will Call? 

Will Call is located at the far left hand window of the box office. 

 

Why does my General Admission (GA) ticket have a row and seat number? 

The row and seat numbers on GA tickets are just a form of tracking – like a serial number. Few events at the Amphitheatre are General Admission but when a concert is GA it is in the pit/orchestra area only. 

 

Where is my seat? 

Click here for info 

 

Do I need to purchase a ticket for my child? 

Most shows do not require parents to purchase tickets for children under the age of two. Please bear in mind the child will not have a seat and must remain on the parent’s lap throughout the show. If a seat is desired for the child an additional ticket must be purchased at the regular price. Age requirements may vary by show, please call and check in advance. 

 

What time do the gates open? 

The gates generally open 90 minutes prior to the show time printed on your ticket. 

 

What amenities does the Amphitheater offer for the disabled? 

Handicapped parking is located in the main parking lot on-site at the Amphitheatre. The Amphitheatre has 91 handicapped seats within seating areas and nearly every area of the venue is handicap accessible. Handicap patrons are allowed to purchase 1 companion seat with the purchase of a handicap seat. Click here for additional info. 

 

Can I leave a show and then re-enter? 

The St. Augustine Amphitheater does not allow re-entry for most events for security reasons. However, it may be allowed for some festivals or events. Please pay attention to the signage when purchasing your tickets to make sure you are aware of the events re-entry policy. 

 

Will an event be cancelled because of weather? 

Shows at the St. Augustine Amphitheatre are held rain or shine. During the spring and summer months it is not unusual for a large storm to come through in the afternoon and clear up for the evening. We encourage concert goers to please watch the weather and dress accordingly. The PIT, 100 & 200 Sections of the Amphitheatre are covered by a canopy. The 300 Sections are not covered and are subject to the elements. 

 

In the event that St. Johns County is under a hurricane watch or warning, all events WILL BE CANCELLED. Please visit the St. Augustine Amphitheatre website for updates. 

 

Where is the lost & found? 

The lost & found is located in the St. Augustine Amphitheatre Box Office. After a show you can inquire about a lost belonging at the St. Augustine Amphitheatre Monday through Friday from 9:00 am to 5:00 pm, holidays excluded. Please call 904-471-1965. 

 

Can I bring my pet? 

The only pets allowed in the St. Augustine Amphitheatre are Certified Service animals. 

 

What time do shows end? 

The St. Augustine Amphitheatre is mandated in its lease from the State of Florida to end all entertainment by 10:30 PM. 

 

Where is the First Aid Station? 

The First Aid Station is located next to the men’s restrooms in the breezeway.

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